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Why complete your Customer Success Assessment?


Customers who completed a Customer Success Assessment and implement the recommendations experience:

  • 5X Faster Growth

  • Increased Retention

  • More satisfied customers

  • Higher Revenue

By completing your Customer Success Assessment, you will know:

  • Your Customer Success Maturity

  • How you compare across organizational benchmarks

  • The steps you need to take to improve your revenue

Your personalized report includes the following:

  • Your Customer Success Maturity Result

  • Your results for each category of Five Customer Success

  • A summary of each Customer Success category

  • Your Category Result Compared the Industry Benchmark

  • Your individual results for 25 core capabilities, along with three improvement recommendations (75 total)

Interested in learning more?

Check out this brief explainer video. In the video, I introduce myself, Bob Dunn, CEO of Dunn Growth Experts, and walk you through how Customer Success can benefit your business.

Questions? Let’s meet for 15 minutes and talk about what you’re looking for, I’m sure we have the tools to help you succeed!